Customer information
Returns & refunds
Last updated: 30 August 2026Personal-care product policy
For hygiene and safety, opened or used personal-care products cannot be returned.
Damaged or incorrect order
If your order arrives damaged, leaking or incorrect, contact us within 48 hours of delivery with the order number and clear photographs of the outer package and product.
Approved replacement or refund
After verification, we may offer a replacement or refund to the original payment method. Bank processing time may take 5–7 working days after approval.
Cancellations
Orders may be cancelled before dispatch by contacting us promptly. Once dispatched, cancellation may not be possible.
Contact
Email salesvyomveda@gmail.com or call +91 70429 77110.